Shipping policy

SHIPPING & DELIVERY POLICY

At Nuvoravida, operated by Clovercrest LLC, we are committed to delivering high-quality wellness technology to our customers across the United States. To ensure the best selection and specialized hardware, we utilize a global supply chain.

1. SHIPPING ORIGINS & TIMELINES The majority of our premium catalog is sourced through our United States-based fulfillment partners, with typical delivery times of 5–8 business days.

To offer our customers exclusive, specialized technology, we also collaborate with international manufacturing partners. For these specific items, delivery may take between 15–20 business days.

2. TRANSPARENCY AT CHECKOUT We believe in full transparency. You will be explicitly notified of the estimated delivery window for your specific items at the time of purchase or via your order confirmation email. If your order contains multiple items, they may arrive in separate packages to ensure the fastest possible delivery for each product.

3. UNFORESEEN DELAYS & BEYOND OUR CONTROL While we strive for perfection, Nuvoravida is not responsible for shipping or delivery delays caused by events outside of our direct control. This includes, but is not limited to:

  • Carrier delays (USPS, UPS, FedEx, etc.)

  • Customs processing or international transit holdups

  • Natural disasters or extreme weather events

  • Global supply chain disruptions

Once a package is handed over to the shipping carrier, the "Risk of Loss" passes to the customer. However, we provide tracking numbers for all orders so you can monitor your package in real-time.

4. MISSING OR DAMAGED PACKAGES In the rare event that your package is marked as "Delivered" but you have not received it, or if your item arrives damaged, please contact us immediately. We will work diligently with the carrier to investigate and resolve the issue for you.

5. CONTACT US Our goal is to ensure you have a seamless experience. If you have any questions regarding the status of your order or our shipping process, please reach out to our dedicated support team:

Email: support@nuvoravida.com

Phone: +1 (307)4272266

Corporate: Clovercrest LLC